WhatsApp template message allows businesses to send warm and encourage purchase messages to the customer.
It’s a feature that WhatsApp updated to help large businesses and SMEs reach their broader audiences with the right message automatically.
It’s another attractive feature of WhatsApp introduced to grab its user’s attention.
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WhatsApp is more of a customer support channel than just a chat app.
For businesses, WhatsApp can be a boon to enhance their overall customer service and develop business operations.
WhatsApp is the most popular and active social media channel. Not deploying WhatsApp as a customer service channel shows you’re losing the best opportunity to maintain and retain your customers.
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In this era, conversational marketing is something that actually works for brands. Customers depend more on chat-based interaction than on sending an email, SMS, or call.
Instagram is one of the most potent social media platforms that can transform customer experience and sales.
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Shopping on Instagram is the new trend customers are exploring these days. The platform is business-friendly, and its visual features attract customers’ eyes. Even customers can get reviews and other vital information from Instagram posts. Moreover, Instagram chatbots can get instant customer support and solutions to their queries.
Instagram is a superb marketing platform for businesses.
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WhatsApp Business API, launched by WhatsApp, is the solution to help large businesses engage and send messages to their customers. However, there are several restrictions, and businesses need to start by following a set of instructions from WhatsApp. For instance, businesses must obtain permission for each message template before sending it to customers. Additionally, businesses must register with Business Service Providers (BSPs) before sending or receiving messages to customers.
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