How to Use Whatsapp for Ecommerce and Leverage 2 Billion+ User Base
Understanding the importance of conversational marketing is vital for businesses that want to go digital.
Particularly in the Indian market, with the government initiatives like ONDC to promote Ecommerce in India there is immense opportunity for SME’s to leverage technological developments and grow their business.
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Customer loyalty and retention are things that play a vital role for businesses. Because getting new customers costs five times more than retaining a customer. Instagram chatbots and customer loyalty go hand in hand.
Customer acquisition costs are growing with competition in the market. For SMEs relying on ads and PPC campaigns is no longer sustainable. That’s why maintaining customer loyalty and retention has become mandatory for the brands to be successful.
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‘Customers is the king’ is the magic mantra that every successful business follows.
But the truth is satisfying customers is very hard to achieve without incorporating the latest technologies within the industry.
Are you also struggling to create extraordinary customer experiences and improve sales?
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Do you know how to boost sales using chatbots?
Brands good at customer experience (CX) get three times higher returns on investments (stock performance) than CX laggards. (Source: Qualtrics)
Moreover, customer experience has become the need of the hour and competitive differentiation for brands to achieve their end goals: customer satisfaction and expectations.
To clarify, chatbots can serve the purpose, and it’s the most advanced solution to fulfill the needs of brands for excellent customer experience.
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Chatbots are a must-have entity in business operations. Selecting the right chatbot services company is something of a tiresome and challenging task for businesses. Chatbots can generally undertake most of your sales and marketing operations. But which chatbot services are suitable for your business is something you need to know. A well-adaptable chatbot can be easily scaled with the growth of the company. Companies must verify the learning competence of the chatbots. Simultaneously, you need to keep your budget in mind while selecting a chatbot for your business. So what are the top chatbot companies In UAE?
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