by Sachin Kumar | Apr 1, 2024 | Client Case Study
About the Client:
Oakridge International Schools are part of Nord Anglia Education which is the leading premium school organization in the world. With a team of 1000 to 2000 employees, Oakridge Schools focuses on providing high-quality education and enhancing the overall learning experience for students.
They are committed to helping students become responsive and motivated through their engaging education program. This program encourages critical thinking and fosters both local and global perspectives on various topics.
They have campuses in Hyderabad, Bengaluru, Visakhapatnam and Mohali, where they emphasize high-quality teaching, technology integration and global cultural exchange.
To optimize and automate the lead and enquiry management, Oakridge International Schools leveraged an EdTech chatbot solution. In this case study, we’ll explore their key use cases, challenges encountered, solutions implemented, and the outcomes achieved after integrating the SmatBot.
(more…)
by Namita Shrivastava | Jan 3, 2024 | Client Case Study
Introduction
Modi Builders & Realtors Pvt Ltd is a leading construction and property development company in Hyderabad. Founded in December 1999, the company boasts over 30 years of experience.
With 15 large projects totalling around Rs 7000 Crores, they prioritise quality. They take a “Customer First” approach and offer competitive pricing through in-house construction on company-owned land.
(more…)
by Sachin Kumar | Apr 21, 2023 | Client Case Study
Many businesses are constantly searching for ways to simplify and automate their workflows and cut operating costs as the world becomes more digital. Customer identification and verification, often known as KYC, has significantly advanced in recent years.
KYC stands for Know Your Customer which is a procedure for validating a customer’s identification, and it is an essential aspect of any financial business partnership. During the KYC verification process, data is extracted manually by collecting and verifying documents like ID cards or passports.
An effective KYC procedure may help protect your bank or financial institutions against a variety of financial crimes, such as identity theft, fraud, and money laundering. But the problem is that the KYC procedure is time-consuming and complicated. It takes a lot of money, time, and resources to manage a huge volume of data manually.
(more…)
by Sachin Kumar | Feb 2, 2023 | Client Case Study
Our client has established themselves as a highly competitive player in the hospitality and tourism sector, offering top-notch car rental services and packages. Their expertise and longevity in the industry sets them apart, as they have been providing reliable car rental options for over a decade.
(more…)
by Namita Shrivastava | Nov 24, 2022 | Automation, ChatBot, Client Case Study, WhatsApp
Imagine you are about to make a purchase online, and your checkout process involves a username, password. It seems like an easy task. But what if you had to do it every day?
Even small tasks can make you feel tedious after several repetitions. That’s why many e-commerce stores are now implementing “login with WhatsApp” functionality to automatically redirect visitors to their app’s dashboard without needing to fill out lengthy signup forms.
(more…)
