Conversational AI has begun a new era of digital transformation. It has become a crucial partner for many industries. It helps organizations communicate with customers through voice or text, which makes interactions more efficient. The automotive industry is not left behind in the use of this technology.
Several automobile dealers and dealership companies have used conversational AI. Conversational AI is showing impressive results as it responds faster and more accurately than humans.
According to a recent study, conversational AI has reduced by 70% operational costs and increased overall revenue and customer satisfaction.
Now, let’s explore how conversational AI is impacting the automotive industry.(more…)