If you’re looking for a way to connect with your customers and build trust, then an Instagram Chatbot is the way to go.
When you’re running a business, it’s hard to find the time to respond to every customer who reaches out. But with an Instagram Chatbot, you can automate your conversations and reach more customers than ever before.
Shopping on Instagram is the new trend customers are exploring these days. The platform is business-friendly, and its visual features attract customers’ eyes. Even customers can get reviews and other vital information from Instagram posts. Moreover, Instagram chatbots can get instant customer support and solutions to their queries.
Customer loyalty and retention are things that play a vital role for businesses. Because getting new customers costs five times more than retaining a customer. Instagram chatbots and customer loyalty go hand in hand.
Customer acquisition costs are growing with competition in the market. For SMEs relying on ads and PPC campaigns is no longer sustainable. That’s why maintaining customer loyalty and retention has become mandatory for the brands to be successful.