5 Ways to Use WhatsApp for Better Customer Service

5 Ways to Use WhatsApp for Better Customer Service

WhatsApp is more of a customer support channel than just a chat app. 

For businesses, WhatsApp can be a boon to enhance their overall customer service and develop business operations. 

WhatsApp is the most popular and active social media channel. Not deploying WhatsApp as a customer service channel shows you’re losing the best opportunity to maintain and retain your customers.

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How to Use Whatsapp for Ecommerce and Leverage 2 Billion+ User Base

How to Use Whatsapp for Ecommerce and Leverage 2 Billion+ User Base

How to Use Whatsapp for Ecommerce and Leverage 2 Billion+ User Base

Understanding the importance of conversational marketing is vital for businesses that want to go digital.

Particularly in the Indian market, with the government initiatives like ONDC to promote Ecommerce in India there is immense opportunity for SME’s to leverage technological developments and grow their business.

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