{"id":6188,"date":"2019-05-10T15:27:13","date_gmt":"2019-05-10T15:27:13","guid":{"rendered":"https:\/\/www.smatbot.com\/blog\/?p=6188"},"modified":"2019-05-10T15:27:13","modified_gmt":"2019-05-10T15:27:13","slug":"rpa-business-automation","status":"publish","type":"post","link":"https:\/\/www.smatbot.com\/blog\/rpa-business-automation\/","title":{"rendered":"What Is RPA And Why Every Business Requires Automation?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Robotic Process Automation (RPA) is a modified and advanced version of automation that allows organizations to automate tasks across applications and systems.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It interacts with the existing IT architecture without requiring any additional integrations. RPA aims to replace the repetitive business tasks that humans perform with virtual automation.<\/span><\/p>\n<p><!--more--><\/p>\n<blockquote><p><b><i>According to the<\/i><\/b><a href=\"https:\/\/www2.deloitte.com\/bg\/en\/pages\/technology\/articles\/deloitte-global-rpa-survey-2018.html\"> <b><i>Deloitte Global RPA Survey<\/i><\/b><\/a><b><i>, 53% of respondents have already started their RPA journey. It&#8217;s expected to increase to 72% in the next two years. If this continues at its current level, RPA will have achieved near-universal adoption within the next five years.<\/i><\/b><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">RPA technology consists of multiple bots that mimic humans&#8217; working ways \u2013 from logging in, inputting data, copy-pasting fields, and completing other required tasks to logging out.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This technology leverages artificial intelligence &amp; machine learning. To automate these tasks quickly and efficiently without any internal or external changes to infrastructure and the systems.&nbsp;<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">RPA is currently divided into three broad categories of technology:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">&nbsp;Probots are the basic bots that follow simple rules to process information.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Knowbots are the kind of bots that will search the internet to gather information.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.smatbot.com\/blog\/what-is-a-chatbot\/\"><span style=\"font-weight: 400;\">Chatbots<\/span><\/a><span style=\"font-weight: 400;\"> are AI-driven agents that can respond to customers in real-time.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">With the rise of Artificial Intelligence, businesses are becoming aware of the fact that machines could complement humans if not replace them.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Simple cognitive tasks have already been assigned to RPA systems in most companies and there\u2019s enough reason to do so.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Robotic Process Automation has grown rapidly over the last few years increasing employee satisfaction and decreasing the probability of error in repetitive tasks.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Here are a few benefits of deploying RPA into the company environment:<\/span><\/h2>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Error Reduction<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The number of errors can be reduced in a customer-facing environment without hampering the speed of the process.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It also results in higher customer satisfaction and enables more reliable analytical research.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Increased Efficiency<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Allows the employees to concentrate on value-added processes instead of the time-consuming back-end work to increase business efficiency.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">An increase in ROI has been linked to better efficiency and output.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Cost Saving<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Sometimes, system costs can go over the budget yet deliver under our expectations.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RPA systems aim to bridge this challenge and reduce the company\u2019s cost significantly as it automates most tasks and saves on time and resources.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The human workforce is also lesser when it is leveraged in the company, which saves further costs.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Real-Time Performance<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">There\u2019s real-time visibility into defects and bug discovery.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Higher Scalability<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The robots in RPA are virtual and, therefore, do not tire out as humans do. It increases the scalability of the RPA technology.<\/span><b><\/b><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Technical Skills Not Mandatory<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Programming skills are optional to set up RPA technology. Any non-technical person can follow the steps to set up RPA and automate tasks.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Regulations Complaint<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The Robotic Process Automation supports all common compliance standards and regulations, which allows for a seamless, error-free experience.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Simplifies Audit<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">RPA bots leave behind all their activities to digital log files, simplifying the company&#8217;s audit process further.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>More Information<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The scope of collecting data increases as the robots interact with legacy systems to extract the cumbersome data for humans.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Like you already know, technology has crept into every industry, so technically, it is ready for every industry. However, some industries benefit more than others from RPA automation.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Mostly, the industries which deploy it are the ones who:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use legacy systems for business processes<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Have repetitive tasks which are essential as part of their daily agenda<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">It can increase customer satisfaction, employee satisfaction and achieve a significant increase in cost savings. A few industries that would fall under the RPA category would be the ones relying on legacy systems for a long time now, such as:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Financial Services \u2013 Including banking, insurance, investments, accounting<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Telecom<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Energy<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Healthcare<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Human Resources<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer Service<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Supply Chain Management<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Choosing the right RPA software depends on processes requiring automation, current software being used, price sensitivity, etc.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Read on to find out which RPA software would suit your business the best.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">A few software\u2019s that cover most concerns in the most efficient manner are:<\/span><\/h2>\n<h3><b>1. UiPath<\/b><\/h3>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-medium wp-image-6194\" src=\"https:\/\/www.smatbot.com\/blog\/wp-content\/uploads\/2019\/05\/UiPath_Logo_blu1-540x166.jpg\" alt=\"UI Path\" width=\"540\" height=\"166\"><\/p>\n<p><span style=\"font-weight: 400;\">UiPath has to be the most popular RPA software used up to date. It offers an open platform to automate business processes efficiently.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Organizations can efficiently manage their resources by automating them and increasing satisfaction levels. A complete enterprise version of the software solution is offered with server software for multiple bots running in the background.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">UiPath is available exclusively for Windows OS with low usage complexity, and it is easy to set up and install.<\/span><\/p>\n<h3><b>2. Automation Anywhere<\/b><\/h3>\n<p><img decoding=\"async\" class=\"alignnone size-medium wp-image-6197\" src=\"https:\/\/www.smatbot.com\/blog\/wp-content\/uploads\/2019\/05\/img_ffcf4f4b058e489dd9fa0b34f99aa1e9_1526226451134_original-540x195.png\" alt=\"Automation AnyWhere\" width=\"540\" height=\"195\"><\/p>\n<p><span style=\"font-weight: 400;\">With quite a reputation in the RPA vendor market, Automation Anywhere offers powerful and user-friendly RPA features to automate tasks, either simple or complex.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this tool, RPA is combined with natural language understanding to read unstructured data and automate end-to-end processes for an enterprise.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are two types of licenses in Automation Anywhere:&nbsp;<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dev license (you can create, edit, and run a bot)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Run license (you can only run the bot with no additional charges).<\/span><\/li>\n<\/ul>\n<h3><b>3. Pega<\/b><\/h3>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-6191\" src=\"https:\/\/www.smatbot.com\/blog\/wp-content\/uploads\/2019\/05\/download.png\" alt=\"PEGA\" width=\"481\" height=\"105\"><\/p>\n<p><span style=\"font-weight: 400;\">Pega has an event-driven approach that makes Pega RPA faster. The software accelerates the automation of manual tasks that are high in volume.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are two types of Pega Robotic Automation:&nbsp;<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Desktop Automation (RDA)&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Process Automation (RPA)<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You can use it to automate tasks using the user interface of existing applications. This automation is created in the Pega Robotic Studio.<\/span><\/p>\n<h3><b>4. EdgeVerve Limited<\/b><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-6190\" src=\"https:\/\/www.smatbot.com\/blog\/wp-content\/uploads\/2019\/05\/100-540x199.jpg\" alt=\"Edge Verve\" width=\"540\" height=\"199\"><\/p>\n<p><span style=\"font-weight: 400;\">A product of the Infosys company, EdgeVerve Limited helps companies modernize their approach in terms of customer service.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It is an end-to-end service for building and implementing RPA. The user-friendly automation canvas keeps it simple to use.<\/span><\/p>\n<h3><b>5. SmatBot (ChatBot)<\/b><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-5843\" src=\"https:\/\/www.smatbot.com\/blog\/wp-content\/uploads\/2019\/02\/SB_logo_horizontal_text-540x160.png\" alt=\"SmatBot \" width=\"540\" height=\"160\"><\/p>\n<p><span style=\"font-weight: 400;\">At the end of the day, all the back-end work in RPA is taken care of by bots. This virtual automation is possible by <\/span><a href=\"https:\/\/www.smatbot.com\/login\"><span style=\"font-weight: 400;\">SmatBot<\/span><\/a><span style=\"font-weight: 400;\">, which deals with conversational use cases like-<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lead generation (on websites, apps, blogs),&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer support (handling tickets, resolving queries),&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Conducting surveys,&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Collecting feedback,&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Booking appointments\/ Reservations, etc.,&nbsp;<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">To automate processes and increase client conversion. The SmatBot integrates with various social media platforms and solves customer queries.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Almost immediately improves-<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Operational productivity.&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Improves business processes<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A higher rate of customer satisfaction is what SmatBot aims to do in a nutshell.&nbsp;<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">It is best suited for companies that need services to drive successful RPA programs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When business leaders look for RPA technologies, the main aspects that need to be considered are scalability, speed, reliability, simplicity, and intelligence.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The three software mentioned above work to cover these critical aspects in their ways.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Robotic automation helps companies improve their overall productivity.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Every business needs to cut costs, and that\u2019s where RPA enters the business process by eliminating-<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Redundancy,&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Streamlining activities,&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reducing waste,&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enhancing capabilities,&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">And overcoming limitations.&nbsp;<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Although it cannot be used to develop new products or services, it works by providing a better output for the given input with minimal turnaround time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to the enterprise needs, a well-defined and planned Robotic Processing Automation software can yield large volumes of usable, processed information with more outstanding quality.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The errors that account for manual handling don\u2019t exist, so RPA software is essential for every business.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RPA software has four phases:&nbsp;<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Planning,&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Development,&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Testing,&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">And Support &amp; Maintenance.&nbsp;<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Having a highly-skilled consultant with detailed RPA software insights helps the automation benefits be reaped to the maximum.<\/span><\/p>\n<h2><b>To Conclude RPA<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">RPA doesn\u2019t stand as a threat to the human workforce as it only complements the work to provide improvement in tasks.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, more advancements in RPA can replace full-time employees in the future, which urges employees to take a step forward in improvising on their skills and adding new ones to their skillset.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Robotic Process Automation is a massive advantage to the industry as it maximizes resource utilization and cuts down on other direct and indirect costs.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Robotics play a considerable role in technology today, and adopting bots software to increase business conversions can drive the enterprise&#8217;s growth.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A Global Market Insights Inc. report expects the RPA market to reach $5 billion by 2024.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Robotic Process Automation (RPA) is a modified and advanced version of automation that allows organizations to automate tasks across applications and systems. It interacts with the existing IT architecture without requiring any additional integrations. RPA aims to replace the repetitive business tasks that humans perform with virtual automation.<\/p>\n","protected":false},"author":4,"featured_media":6189,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16,28,4],"tags":[],"class_list":["post-6188","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence","category-automation","category-chatbot"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What Is RPA And Why Every Business Requires Automation?<\/title>\n<meta name=\"description\" content=\"RPA (Robotic Process Automation) has made things simpler for business in multiple places and that&#039;s why every business should be using RPA.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.smatbot.com\/blog\/rpa-business-automation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What Is RPA And Why Every Business Requires Automation?\" \/>\n<meta property=\"og:description\" content=\"RPA (Robotic Process Automation) has made things simpler for business in multiple places and that&#039;s why every business should be using RPA.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.smatbot.com\/blog\/rpa-business-automation\/\" \/>\n<meta property=\"og:site_name\" content=\"Smatbot - 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