Have you ever considered leveraging Facebook Messenger chatbots for your business? 

With over 20 million businesses interacting with customers on Facebook Messenger, it’s clear that the platform provides value to businesses. 

Moreover, it’s an essential tool whether you’re helping clients with questions, guiding shoppers with purchases, or making recommendations to new clients.

Furthermore, according to a recent Oracle report, 80% of businesses currently use chatbots or aim to leverage them by 2024. So, with their popularity and benefits, why not get one for your business too?

So if you are also someone searching for ways to create a Facebook Messenger Chatbot, this blog is for you.

In this blog, we will share a step-by-step guide for creating a fully functional Facebook Messenger chatbot. 

But before moving further, let us explain what Facebook Messenger Chatbot is.

What is Facebook Messenger Chatbot?

how to create a facebook messenger chatbot

A Facebook chatbot is an advanced software application that communicates with people via Facebook Messenger using pre-programmed responses and terms. Once set up, these Facebook Messenger chatbots serve as your front-line representatives 24/7. 

These chatbots can handle your social media interactions and give clients prompt and precise responses to frequently asked queries so your human support agents can focus on more complex problems or queries.

In addition, these chatbots can also assist with the following:

  • Increase brand awareness
  • Boost sales
  • Attract new customers
  • Book appointments
  • Lead capture

You must opt for a highly reliable, secure, and feature-rich AI chatbot platform to integrate your Facebook Messenger with a chatbot. One such AI chatbot platform is “SmatBot”.  

SmatBot is a powerful and fully-fledged conversational AI platform that can help you quickly create a multilingual and omnichannel chatbot for your Facebook Messenger. You don’t need to be a techie to use this platform, as it’s a no-code chatbot software that can build a bot in minutes.

This guide is for you if you wish to create a fully-functional Facebook Messenger bot for your business. 

No matter your business type, you can use SmatBot to easily create your own Facebook Messenger chatbot in just a few minutes.

So, without further delay, let’s dive in.

How to create a Facebook Messenger Chatbot

Follow these simple steps to create a Facebook Messenger Chatbot with SmatBot in a few minutes.

Step 1: Visit the SmatBot website.

Navigate to the SmatBot website.

Step 2: Signup on SmatBot and create a new chatbot.

If you are a new user of SmatBot, you need to sign up and create a new bot. Then, you can refer to this guide.

If you already have an account on SmatBot and have created your bot, you can jump to the next step and skip this step.

Step 3: Select your desired bot

Choose the bot with which you want to integrate Facebook Messenger.

Step 4: Setup

You will be redirected to the next page, where you will find the “Setup” option; simply click on it.

Step 5: Flow Setup

Once you click on the “Setup” option, you will be redirected to the new window. Here you will see different options like View Setup, Flow Setup, and Install.

You need to click on the “Flow Setup” option and then create your bot flow.

To create a bot flow, refer to this blog “How to Make a Chatbot for Your Website using SmatBot?

Once you are done, you can save the changes.

Step 6: Installation

Navigate to the “Install” section; under this tab, you will find the “Messenger Installation” option; click on that option to integrate Facebook.

Step 7: Connect with Facebook

After that, click on the “Connect with Facebook” button.

Once you click that button, a popup window will open asking for your Facebook login details. First, you need to enter your login details and hit the “Login” button.

Step 8: Choose your desired Facebook page

After logging into your Facebook account, you will be asked to select the FB page you want to integrate with the chatbot and then click on the “Save” button.

That’s it! Congratulations, you have successfully learned to create a Facebook Messenger chatbot. 

Conclusion :

So there you have it; now you know how easy it is to create a Facebook Messenger bot with SmatBot.

Facebook Messenger has emerged as a major customer support channel for businesses to address user queries, deal with complaints, track orders, and more.

Unfortunately, handling customer interaction on Facebook Messenger is a time-consuming task. In addition, small businesses can’t afford to hire customer support staff that can carry on a discussion on yet another channel.

Facebook Messenger chatbots come in handy in this situation. Following the above-mentioned steps, you can easily create these bots in minutes without requiring coding knowledge.

Lastly, we would like to share a few tips to consider while creating your Facebook Messenger Chatbot:

If you want to build a chatbot for Facebook Messenger, you must consider the following points:

  • First, create a detailed plan for how you’ll use your bot and what kinds of interactions you want to see they have with users over time.
  • What is the purpose of your chatbot?
  • Who is your intended audience, and what type of information do they expect to receive from the chatbot?
  • What are your customer’s pain points?
  • How will you make your customer feel comfortable?
  • What will keep them engaged, exactly?

So here we are at the end of this guide; we hope you find this guide helpful. If you have any questions, please feel free to drop your comments in the comment section below.

And if you face any issues while creating your Facebook Messenger chatbot or need any help, please contact us at support@smatbot.com.